Privacy policy

ARTICLE 1 - COLLECTION OF PERSONAL INFORMATION

During your purchases on our Navomoda online store, we collect the personal data you provide us, including your name, postal address and email address. Furthermore, during your navigation on our platform, we automatically receive your computer's IP address, which allows us to better understand your browser and operating system.
In addition to data collected during purchases, we also collect your name and email address when you subscribe to our newsletter. This allows us to send you news, product information and promotional offers that may interest you.
With your authorization, we may send you SMS messages regarding our store, our new products and other news.

ARTICLE 2 - CONSENT

When you provide us with your personal data to finalize a transaction, verify your bank card, place an order, arrange a delivery or process a return, we consider that you consent to our collecting and using this data for this specific purpose. If we request your personal data for a secondary purpose, such as marketing, we will either ask you directly for your explicit consent or offer you the possibility to refuse.
Withdrawal of consent: If after giving your consent, you change your mind, you can contact us at contact@navomoda.com to withdraw your consent so that we can contact you, for the collection, use or disclosure of your data.

ARTICLE 3 - DISCLOSURE

We may disclose your personal data if we are required by law to do so or if you violate our Terms and Conditions of Sale.

ARTICLE 4 - SHOPIFY

Our store is hosted on Shopify Inc. This platform provides us with the online e-commerce infrastructure that allows us to market our products and services. Your data is stored in Shopify's data storage system and databases, as well as in the general Shopify application. Your data is kept on a secure server protected by a firewall.
For more information, please consult Shopify's Terms of Use or their Privacy Policy.
Payment: If you opt for a direct payment gateway to finalize your purchase, Shopify then stores your bank card data. It is encrypted using the data security standard established by the payment card industry (PCI-DSS). Purchase transaction data is kept only for the time necessary to process your order. After that, the information is deleted. 

ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

Use of External Service Providers:
As part of our online activities, we work with different external service providers for particular services. These service providers are solicited for specific tasks and will only collect, use and disclose your data as much as necessary to provide their services.
Privacy Policies of External Service Providers:
Please note that some of these external service providers, particularly payment gateways and transaction processors, have their own privacy policies. These policies govern the data we must transmit to them to process your purchase transactions. We strongly encourage you to consult these policies to better understand how they manage your personal data.
Jurisdictions and International Transfers:
Although we operate primarily in France, it is possible that some of our service providers are established or have facilities in other jurisdictions. If you perform a transaction involving a service from an external service provider located outside France, your data could be subject to the laws of the jurisdiction where this service provider is located.
Navigation to External Sites:
When you leave our site for an external site or application, our Privacy Policy and our General Terms and Conditions cease to apply. We are not responsible for the privacy practices of other sites and advise you to carefully read their privacy policies.

ARTICLE 6 – SECURITY

Security of Personal Data:
We implement rigorous security measures to guarantee the protection of your personal data. In compliance with industry best practices, we work to prevent loss, misuse, unauthorized access, disclosure, alteration or inappropriate destruction of your data.
Security of Payment Transactions:
When you provide us with bank card information, it is protected by robust security measures, including SSL encryption for transmission and AES-256 encryption for storage. Although we recognize that no method of transmission over the Internet or electronic storage is 100% secure, we strictly comply with the PCI-DSS standard, while applying additional security standards recognized in the industry.
Use of Cookies:
We use different types of cookies on our platform to improve your user experience. Here is a list of the main cookies we use:
_session_id: A unique session identifier, allowing Shopify to remember your session data (such as your referrer and landing page).
_shopify_visit: Does not retain any personal data and lasts 30 minutes from your last visit. Used for Shopify's internal statistical tracking to count visits to our site.
_shopify_uniq: Does not record any personal data and expires at midnight (according to your time zone) the day following your visit. Used to calculate the number of visits to our store by a unique customer.
cart: A unique identifier, kept for 2 weeks, that stores your shopping cart information.
_secure_session_id: Another unique session identifier.
storefront_digest: A unique identifier, used to determine if access is granted to a visitor when our store requires a password.
These cookies help us offer a smoother and more personalized browsing experience. You have the option to manage or disable these cookies through your browser settings. 

ARTICLE 7 – AGE OF CONSENT

By using this site, you confirm that you are of legal age according to the laws of your state or province of residence and have given your consent to allow any minor to access this site.

ARTICLE 8 – UPDATE OF THE PRIVACY POLICY

We reserve the right to modify our privacy policy at any time. We recommend that you consult it regularly. Any modification or clarification will take effect as soon as it is published on our website. In case of significant modification, we will indicate here the nature of the changes made so that you are always informed of the data we collect, its use and possible circumstances of sharing.

In the event that our company is acquired or merged with another company, your data could be transferred to the new owners in order to continue offering you our products.

ARTICLE 9 - ADVERTISING PARTNERS

Our advertising partners, such as Google and Microsoft Advertising, use cookies and similar technologies as part of their advertising. Each of these partners has its own privacy policy regarding user data. For your convenience, here are the links to their respective policies:
Google Ads Privacy Policy
Microsoft Advertising Privacy Policy

ARTICLE 10 - PARTNER PRIVACY POLICIES
For detailed information on the privacy practices of our advertising partners, you can consult the list of their privacy policies. These advertising servers use technologies such as cookies and web beacons to personalize ads and measure their effectiveness. 

ARTICLE 11 - THIRD PARTY PRIVACY POLICIES

Navomoda's privacy policy does not apply to third-party sites or advertisers. We encourage you to consult their privacy policies to understand how they manage your data.

Cookie Management:

You have the option to disable cookies through your browser settings. For detailed information on managing cookies with specific browsers, consult their respective websites.

Questions and Contact Information

For any request relating to your personal data, including access, correction, modification or deletion, or for any question or complaint, please contact us at:

Contact us at: 

Email: contact@navomoda.com

Phone: +33756839444

Monday to Friday: 9:30 AM to 6:30 PM.

Estimated response time: 24h to 48h.