Terms of service
This website is administered by Navomoda. In this document, the terms "we", "our" and "us" refer to Navomoda.
Navomoda manages this web platform, including all information, tools and services made available to you as a user, provided that you adhere to our detailed terms, policies and notifications.
By visiting our site and/or purchasing our products, you take part in our "Service" and commit to respecting the following provisions ("Terms and Conditions of Sale", "T&C", "Terms"), including the additional terms, conditions and policies referenced here or accessible by hyperlink.
These Terms and Conditions of Sale apply to all users of the platform, including without limitation visitors, sellers, buyers or content contributors.
We strongly recommend that you carefully read these Terms and Conditions before any use or consultation of our platform. By consulting or using any part of this site, you indicate your agreement to comply with these Terms and Conditions. If you do not accept all the terms of this agreement, you must refrain from accessing the site or using the services offered. These Terms and Conditions constitute an offer, accepted exclusively within the limits established by these terms.
Any feature or tool added subsequently to our online store will also be governed by these Terms and Conditions. We encourage you to frequently consult the latest version of the Terms and Conditions available on our site. We retain the possibility to revise, modify or replace certain parts of these Terms at any time, and it is your responsibility to verify these possible modifications. Your continued use of the site or your access following the publication of modifications implies your acceptance of these changes.
Our e-commerce platform is hosted on Shopify Inc., which provides us with the technological infrastructure necessary for the marketing of our products and services. This collaboration means that your experience on our site is also subject to Shopify's terms of use.
ARTICLE 1 – TERMS OF USE OF OUR E-COMMERCE PLATFORM
By accepting these Terms and Conditions, you certify that you have reached the legal age of majority in your country, state or province of residence, and you give us authorization to allow any minor for whom you have responsibility to use this platform. The use of our products for illegal or unauthorized purposes is formally prohibited. You must under no circumstances violate the laws in force in your jurisdiction when using the Service, including in particular laws relating to copyright. It is strictly prohibited to spread computer viruses, worms or any other harmful code. Failure to comply with or violation of these Terms and Conditions will result in immediate termination of your access to our Services.
ARTICLE 2 – GENERAL TERMS
We reserve the right to refuse access to our services to anyone, at any time and for any reason. It should be noted that your data, except your banking information, may be transmitted in an unencrypted manner. This means (a) transfers via different networks and (b) modifications to meet the technical specifications of networks or equipment. Your bank card data is systematically encrypted during transmission over networks. You commit not to reproduce, duplicate, market, resell or exploit in any way any portion of the Service, its use or access to it, nor the contacts present on the website where the Service is available, without first obtaining explicit written authorization from us. The headings used in this document are provided for readability purposes and do not impact or restrict the provisions of these Terms.
ARTICLE 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not able to guarantee the accuracy, completeness or timeliness of the information available on this platform. The content offered here is purely informational and should not constitute your sole source for making important choices. If you decide to rely on the content of this site, you do so at your own responsibility. The site may contain outdated information. This historical information is made available for reference purposes only. Although we have the possibility to modify the content of this site at any time, we are not obligated to update the information it contains. It is your responsibility to stay informed of possible modifications on our site.
ARTICLE 4 – CHANGES TO SERVICE AND PRICES
Given that a large part of the products available on our site are imported from outside the European Union upon customer request, the prices displayed on our online platform are expressed in euros and are excluding taxes (VAT and customs duties excluded), unless otherwise stated. These prices are explicitly indicated in the detailed product sheets and on the order page, excluding specific shipping fees.
It is essential to understand that the displayed prices do not include import VAT, import taxes or customs duties. These additional charges are entirely the responsibility of the customer as the recipient of the product. Furthermore, prices do not include fees associated with packaging, conditioning, shipping, transport, insurance and delivery of products to the indicated address.
The customer assumes full responsibility for the declaration and payment of import VAT during customs clearance of products. They may be required to pay this import VAT. Since these taxes are not our responsibility, we cannot proceed with their refund.
For products shipped outside the European Union and/or French overseas territories, the price is established excluding taxes on the invoice. Customs duties or other local taxes, import duties or state taxes may apply in certain situations. We have no control over these fees which are the customer's responsibility (declaration, payment to competent authorities, etc.). We therefore recommend that the customer inquire about these aspects with the relevant local authorities.
ARTICLE 5 – PRODUCTS OR SERVICES
On our Navomoda web platform, we market products or services that may be exclusively available online. These offers are sometimes offered in limited quantities and are governed by our returns and exchanges policy.
We make every effort necessary to faithfully represent the colors and visuals of our products on our online store. Nevertheless, we cannot guarantee that the display of colors on your computer screen will correspond exactly to reality.
We reserve the right, at our sole discretion, to restrict the marketing of our products or services to certain persons or in certain geographical areas or jurisdictions, on a case-by-case basis. We may also limit the available quantities of our products or services. Product descriptions and prices are subject to modification at any time without prior notice. Similarly, we reserve the right to cease marketing a product at any time. Any offer for a product or service on this platform is void in jurisdictions where it is prohibited by law.
Although we strive to ensure the quality of the products, services and information offered, we cannot guarantee that they will systematically meet your expectations or that any errors in the Service will be corrected.
Buyer protection:
At Navomoda, we offer a refund guarantee if your order does not reach you within 61 days. This 61-day protection demonstrates our commitment to customer satisfaction.
ARTICLE 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
At Navomoda, we reserve the right to refuse or cancel any order placed on our platform. At our discretion, we may limit or cancel quantities ordered per person, per household or per order. These limitations may concern orders made with the same customer account, the same bank card, or having the same billing and/or delivery address. If we need to modify or cancel an order, we commit to informing you using the email address or phone number provided during the order. We also reserve the right to refuse orders that appear to come from merchants, resellers or distributors.
When you place an order on our store, you commit to providing complete, accurate and updated order and account information. You agree to quickly update your account information, including your email address, your bank card numbers and their expiration dates, in order to facilitate the processing of your transactions and allow us to reach you if necessary.
For more information, please consult our Return Policy.
ARTICLE 7 - OPTIONAL TOOLS
It is possible that we make available to you third-party tools that we do not monitor, control or influence. You acknowledge and accept that we make these tools available "as is" and "according to their availability", without any warranty, declaration or condition of any kind, and without endorsement on our part. We will not be responsible for consequences arising from the use of these optional third-party tools.
The use of these optional tools on our platform is at your own risk and according to your own assessment. We encourage you to consult the terms and conditions under which these tools are provided by the relevant third-party providers.
We also consider introducing new features and/or services on our platform in the future, including new tools and resources. These new features will also be governed by these Terms and Conditions.
ARTICLE 8 – THIRD-PARTY LINKS
Our Service may include links to content, products and services from third-party sources. It is important to note that these sites are not affiliated with our platform. We are not required to verify or evaluate the reliability or relevance of the content of these external sites, and we disclaim all responsibility for the content, websites, products, services or any other element accessible via these external links. It is your responsibility to understand that we are not responsible for damages or harm that may result from your purchases, use of services, resources, content or any other transaction made in connection with these third-party sites. We encourage you to carefully read the policies and practices of the relevant third parties and fully understand them before proceeding with any transaction. If you have complaints, claims, concerns or questions regarding third-party products or services, you must address them directly to the relevant third parties.
ARTICLE 9 – COMMENTS, SUGGESTIONS AND OTHER USER SUBMISSIONS
When you submit specific content at our request, for example to participate in contests, or when you spontaneously send us creative ideas, suggestions, proposals, plans or any other material, whether online, by email, by mail or otherwise (collectively referred to as "comments"), you grant us the unlimited right to modify, copy, publish, distribute, translate and use these comments in any way whatsoever, on all media. We are not required to (1) maintain the confidentiality of comments, (2) compensate anyone for these comments, or (3) respond to these comments. We reserve the right, without being obligated to, to monitor, modify or delete any content that we deem, at our discretion, illegal, offensive, threatening, abusive, defamatory, pornographic, obscene or reprehensible in any way, or violating intellectual property rights or these Terms and Conditions. You commit not to post comments violating third-party rights, including copyrights, trademarks, privacy, personality, or other personal or property rights. Your comments must not contain illegal, defamatory, offensive or obscene content, nor computer viruses or other malicious software likely to affect the functioning of the Service or any other associated website. You must not use a false email address, pretend to be someone you are not, or mislead about the origin of your comments. You are entirely responsible for all comments you post and their accuracy. We disclaim all responsibility and commitment regarding comments that you or other third parties post.
ARTICLE 10 – PERSONAL INFORMATION
The disclosure of your personal data on our platform is subject to our Privacy Policy. To learn more about the management and protection of your data, please consult our Privacy Policy.
ARTICLE 11 – ERRORS, INACCURACIES AND OMISSIONS
It is possible that our site or our services occasionally contain typographical errors, inaccuracies or omissions, particularly regarding product descriptions, prices, promotions, offers, product shipping fees, delivery times and availability. We reserve the right to correct any error, inaccuracy or omission, and to modify or update information, or to cancel orders if information in the service or on any other associated website proves inaccurate, at any time and without prior notice (including after you have placed your order). We are not required to update, modify or clarify information in the service or on any other associated website, including but not limited to price information, unless required by law. No update or refresh date specified in the service or on any other associated website should be interpreted as indicating that information in the service or on any other associated website has been modified or updated.
ARTICLE 12 – PROHIBITED USES
In addition to the prohibitions mentioned in our Terms and Conditions, it is strictly prohibited to use our site or its content for the following reasons: (a) for illegal purposes; (b) to incite third parties to commit illegal acts or participate in them; (c) to violate any local, national, provincial, state or international regulation; (d) to infringe or violate our intellectual property rights or those of other parties; (e) to harass, abuse, insult, harm, defame, denigrate, intimidate or discriminate against persons on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of harmful code that could compromise the functionality or operation of the Service, any other associated, independent website, or the Internet; (h) to collect or track the personal information of others; (i) to practice spam, phishing, domain hijacking, information extortion, web exploration or scanning (or any other resource); (j) for obscene or immoral purposes; or (k) to infringe or circumvent the security measures of our Service, any other website or the Internet. We reserve the right to terminate your use of the Service or any associated website in case of violation of these prohibitions.
ARTICLE 13 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We cannot guarantee that the use of our Service will be uninterrupted, fast, secure or error-free.
The results obtained through the use of the Service are not guaranteed to be accurate or reliable.
We reserve the right to suspend the Service indefinitely or to cancel it at any time, without prior notice.
Your use of the Service, or your inability to use it, is at your own risk. The Service, as well as all products and services provided through the Service, are provided "as is" and "according to their availability", without any representation, warranty or condition, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement of third-party rights.
Navomoda, as well as our officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors, will not be held responsible for any harm, loss, claim or damage direct, indirect, incidental, punitive, special or consequential of any kind, including but not limited to loss of profits, revenue, savings, data, replacement costs or any similar damage, whether in the context of a contract, negligence, strict liability or otherwise, arising from your use of any service or product from this Service, or in connection with any other claim related in any way to your use of the Service or any product, including but not limited to any error or omission in any content, or any damage or loss of any kind resulting from the use of the Service or any content (or product) published, transmitted or made available through the Service, even if the possibility of such damages had been signaled to you. Since certain states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.
ARTICLE 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Navomoda, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, against any claim or demand, including reasonable attorney fees, made by a third party due to or arising from your violation of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or third-party rights.
ARTICLE 15 – SEVERABILITY
If a clause of these Terms and Conditions is declared illegal, void or unenforceable, it will nevertheless be executed to the extent permitted by law. The unenforceable portion will be considered separated from these Terms, without affecting the validity and enforceability of the other remaining clauses.
ARTICLE 16 – TERMINATION
The commitments and responsibilities of the parties, made before the end of this agreement, remain in force even after its termination. These Terms and Conditions remain effective unless they are terminated by you or by us. You may terminate these terms at any time by informing us of your desire to no longer use our services or by ceasing to use our platform. If we believe, at our discretion, that you are not complying with these terms, or if we suspect a breach on your part, we may terminate this agreement at any time without prior notice. You will then remain responsible for all sums due until the termination date, and we may refuse you access to our services or certain parts thereof.
ARTICLE 17 – ENTIRE AGREEMENT
If we do not exercise or enforce a right or provision of these Terms and Conditions, this does not mean that we waive that right or provision.
These Terms and Conditions, along with any other policy or rule that we publish on this site or in connection with the Service, constitute the complete agreement between you and us. They govern your use of the Service and replace all prior or current communications, proposals and agreements, whether oral or written, between you and us, including previous versions of the Terms and Conditions.
Any ambiguity in the interpretation of these Terms and Conditions should not be interpreted unfavorably to the party that drafted them.
ARTICLE 18 – APPLICABLE LAW
These Terms and Conditions, as well as any separate agreement by which we provide you with services, will be governed and interpreted in accordance with the laws in force in the State of Delaware.
ARTICLE 19 – CHANGES TO TERMS AND CONDITIONS
The current version of the Terms and Conditions is always available on this page for consultation. We reserve the right to modify or update these terms at our sole discretion by publishing new versions on our platform. It is your responsibility to regularly consult our site to become aware of these possible modifications. Continued use of our platform or access to it after the publication of modifications to the Terms and Conditions means that you accept these changes.
ARTICLE 20 – CONTACT INFORMATION
The Navomoda brand is the property of SOFT ADS. For any questions regarding the Terms and Conditions, please contact our support team at the following email address: contact@navomoda.com
We commit to answering your questions and providing you with the necessary clarifications.
To contact us:
Email: contact@navomoda.com
Phone: +33756839444
Monday to Friday: 9:30 AM to 6:30 PM.
Estimated response time: 24h to 48h.